
Australia Post Express Post: How to Execute Mail and Parcel Delivery Within Australia With Express Post Guarantee
Sending a mailer via Express Post Australia is the same as sending a standard letter. Start by writing the recipient’s name on the first line of the address section. The second line is necessary for the street number and name, or PO Box or Locked Bag number. You must use the last line to inform about the locality, suburb, state, and postcode.
Avoid any punctuation marks or underlining any address line. You can post your mailer through a yellow street posting box or over the counter at the Post Office. It is also possible to schedule a regular pick-up directly from your business. However, you must be an Australia Post credit account customer to use this service. It would be best if you reach the counter by 5 pm to lodge your mailer for a faster delivery. One can only send Express Post envelopes from Monday to Friday. An advanced direct mail automation system streamlines the process of personalizing, printing, and delivering the envelopes to Australia Post in time.
The postal service provides a next-business-day guarantee once it receives the mailer. Here, we explain everything you need to know about the Express Post service from Australia Post. The article also elaborates on how you can use it for sending your business letter and, more importantly, how you can optimise your business communication.
Key Takeaways
- Express Post is the fastest mailing service available by Australia Post.
- It is the ideal service for sending time-sensitive documents.
- The postal service comes with a next-business-day guarantee.
- Australia Post has a huge postal system spread across diverse geographic regions.
- Users can either visit the Post Office or use a yellow street posting box for sending Express Post.
- Businesses can also ask the postal service to pick up the mailer from their location.
- It is a good practice to reach the Post Office before 5 pm to expect a timely delivery.
- An automated direct mail system streamlines the designing, printing, and delivery of mailers to Australia Post.
What is Australia Post Express Post?
The Express Post service from Australia Post is the fastest postal delivery option offered by Australia Post. The Aus Post Express Post service comes with a next-business-day guarantee. It means the Express Post service assures the delivery of mailers on the very next business day.
So, if your business needs a letter delivered ASAP, Express Post is the best way to go. To make postal communication even easier, faster, and smoother, you can also use Express Post prepaid envelopes. Businesses can even buy prepaid envelopes in bulk and save money on them.
Note: Australia Post has temporarily suspended its next-business-day guarantee due to the current circumstances. However, Australia Post Express Post remains the fastest way for you to send postal mail across Australia.
At major centres, the cost to send Express Post items starts at $14.10. If a mail item is lost or damaged while being carried by the postal services and you don’t have Extra Cover, you might be still eligible to receive limited compensation.
Australia Post Express Post Network
There is no question that the Express Post service from Australia Post is the fastest way to send your postal mailers. However, the guarantee for the next business day delivery network does not apply to a few remote locations. The Express Post network consists of all the capital cities (except Darwin) and selected significant towns within which you can avail of next-business-day delivery.
But, there is little need for concern because the Express Post network covers 80% of Australian addresses. The Aus Post Express Post network includes business addresses, private addresses, and Post Office (or PO) Boxes.
As you can see, if we go by the numbers, then the chances are your mailer will most likely have an Express Post next business day delivery. Even if your destination is not listed in the network, Express Post is still the fastest way you can send your mailer.
P.S. The national next business day delivery network operates only in capital cities, excluding Darwin. Also, it includes Perth delivery into the CBD only.
How To Send a Letter Via Australia Post Express Post?
Sending a letter via Express Post Australia is the same as sending a standard letter. You can lodge your Express Post letter in one yellow street posting box.
But if you don’t want to take any chances or be extra careful with your Express Post item, you can always give your mailer over the counter at the Post Office.
However, keep in mind that there is a lodgement cut-off time. In addition to that, you can use Australia Post’s location and hours tool for finding the nearest post office or yellow Express Post box near you.
Pick Up From Business Premises
If you are looking for a more convenient option, you can set up a regular pick-up directly from your business.
However, you need to be an Australia Post credit account customer to organise a regular pick up of Australia Post Express Mail.
And if you are an Australia Post credit account customer, all you have to do is make a call at 13 11 18.
Don’t Use The Red Street Posting Box
People make a common mistake when sending Express Post mailers to put them inside a red street posting box.
The red street posting box is not meant for Aus Post Express Post mailers, and using them could delay your mail delivery.
So, it’s a good idea not to use the red posting boxes even if you see one right outside your office or home.
Lodging Time For Aus Post Express Post
If you wish to post your Express Post envelopes over the counter, you should reach there by 5 pm. But, this time, maybe a little earlier in certain provincial and suburban Post Offices. In any case, it is best to lodge your mailer early because you don’t want to cut it close to the closing time.
Sending Aus Post Express Post via a yellow street posting box also has the same lodging time. It means you need to lodge your mailer in the Yellow Street posting box by 5 pm. For some Perth suburbs and provincial cities, the lodging time may be a little earlier.
Of course, you can only send your Express Post envelope from Monday to Friday. It would be best to keep that in mind unless you want to have any delays in shipping your mailers.
How to Track Australia Post Express Mail?
Australia Post offers an official package tracking tool for domestic and international shipments. You must use a unique code, such as an Australia Post tracking number, to retrieve the shipment details.
What Does an Australia Post Tracking Number Look Like?
A typical tracking number consists of a combination of 13 alphabetic and numeric characters. The unique code typically starts with two letters followed by nine digits and ends with “AU.” Here’s an example of a 13-digit Australia Post tracking number: “IP 444 321 567 AU.”
This tracking number is usually found on the mailing receipt, the barcode of the mail item, or an invoice or confirmation email sent to you online.
Express Mail Tracking With the Australia Post Website
Visit the official Australia Post website to see the real-time status of mail items. They could be dispatched, in transit, pending, with possible delays, delivered, or awaiting collection. Provide the appropriate tracking number(s) in the text box and hit the “Track” button to gather the tracking information. This tool allows you to monitor up to 10 shipments simultaneously. Use commas or spaces to separate each tracking number from the others.
Express Mail Tracking With the Australia Post Mobile App
Many Australia Post users require convenience and flexibility. The postal service also offers a mobile application for Android and iOS devices that allows users to track all their shipments in one location. Log in with your MyPost account and add nicknames to each mail item for easier identification. The mobile app will also send you push notifications and help you redirect mail.
Can You Track Your Express Mail Without a Tracking Number?
No, you cannot monitor the delivery progress of your Express Mail items without a proper tracking number. It is vital to be careful to avoid losing your tracking number. However, losing your tracking number doesn’t mean the end of the world and no delivery to the intended recipient. If you bought something online, request that the seller resend the tracking number. Otherwise, you can just relax and wait for the delivery to happen.
International and Domestic Express Post: The Differences
Australia Post provides its Express Post services for both domestic and international shipments. The only differences are in speed, coverage, and some features.
Express Post Domestic
Australia Post’s Express Post can deliver your mailing item nationwide by the next day. It comes with tracking capabilities and $100 compensation. However, you can purchase additional coverage of up to $5,000 or include Signature on Delivery for only $2.95.
Postage Rates for Express Post Prepaid Envelopes
These envelopes include the packaging and postage for sending mail items within Australia.
| Envelope and Weight | Size | Price for Single Item (Includes GST) | Bulk Price for Pack of 10 (Includes GST |
| Small DL window faces up to 500g | 110 x 220 x 20 mm | $8.85 | $86.29 (1-9 packs) $84.08 (10+ packs) |
| Medium C5 up to 500g | 162 x 229 x 20 mm | $9.15 | $89.21 (1-9 packs)
$86.93 (10+ packs) |
| Large B4 up to 500g | 250 x 353 x 20mm | $10.85 | $105.79 (1-9 packs)
$103.08 (10+ packs) |
Express Post International
Australia Post provides its Express Post service to help customers deliver mail internationally within 3-6 business days between two significant metro areas with tracking. Signature on Delivery may also be available, depending on the intended recipient’s country.
Australia Post allows you to ship your items via International Express prepaid or using your own packaging. If you ship packages to China, New Zealand, the UK, Ireland, the USA, or Canada, purchase these satchels online. Use this chart to understand the features and specifications of Express Mail delivery.
| Service | Express Parcels |
| Delivery Time | 3-6 business days* |
| Weight | Up to 20kg |
| Sizes | Small up to 500g: 200 x 353mm Medium up to 1kg: 265 x 380mm Large up to 2kg: 310 x 405mm |
| Features | Tracking – including SMS and email notifications
Signature on Delivery |
| Optional Extras | Australia Post recommends buying extra coverage if your mail item is over $100. |
| Required Forms | You must fill in the CN23 customs form to prepare your international shipment. |
| Posting | Use any Post Office or yellow street posting box to mail your item. |
Price to Mail International Express Parcels
There’s a flat rate for each international zone, depending on the intended country where you are sending Express Parcel.
| Destination zone | Up to 250g | Over 250g up to 500g | Over 500g up to 1kg | Over 1kg
up to 1.5kg |
Over 1.5kg up to 2kg |
| Zone 1: New Zealand | $30.90 | $34.15 | $40.75 | $47.30 | $53.90 |
| Zone 2: Asia Pacific | $34.45 | $40.35 | $52.20 | $64.05 | $75.90 |
| Zone 3: US and Canada | $36.75 | $43.25 | $56.15 | $69.15 | $82.15 |
| Zone 4: UK and Europe | $41.80 | $48.55 | $62.10 | $75.60 | $89.10 |
| Zone 5: rest of the world | $47.50 | $56.35 | $74 | $91.60 | $109.25 |
Best Days to Send Parcels Via Australia Post to Avoid Delays
Australia Post delivers across the country and manages international deliveries Monday to Friday. The postal service has recently started providing Saturday delivery on almost all Express Post shipments without extra cost.
These deliveries are typically made between 9 AM and 1 PM on Saturdays. The postal workers must receive the items before the end of the previous business day (Friday) to deliver on Saturday. You can expect your mailers to be delivered to residential and business addresses. However, ensuring the destination address is within a state that is eligible for Saturday delivery is essential. You must also attach a “Saturday delivery” to the parcel before lodging.
We recommend avoiding relying on Saturday delivery and sticking to regular weekdays to send your mail and packages via Express Mail. Mailing before Wednesday is always a better idea to have sufficient time in case your mail gets delayed in transit. Even after delays, the recipient should receive the item before Saturday instead of wasting another day on the weekend.
How To Send Letter To Destinations Outside Australia Post Express Post Network?
The best option for you to send urgent mailers to destinations not listed in the Express Post network is still Express Post mail. Express Post is still the quickest way to send postal mailers within Australia when all is said and done. The only concern, in this case, is that you won’t get the next-business-day guarantee.
Using Aus Post Express Post ensures your mailer’s fastest processing and handling with the most reasonable postage cost and delivery time. Even if the destination is outside the Express Post network, you still get the quickest possible delivery for your mailers.
How To Speed Up Aus Post Express Post Delivery With The Help of Automation?
We already know that deliveries carried by Australia Post are the fastest. You also get free packaging items; you only pay the postage and any additional charges. The Post Office uses an online calculator to estimate the postage and calculate other charges that vary depending on the size and shape of your domestic parcels.
Most businesses struggle to get their mailers personalised, printed, and delivered to Australia Post in time. This is where automation comes into the picture. An advanced direct mail automation system like PostGrid can ensure that your postal mail is printed and ready for delivery on time.
You can even schedule your mail delivery, so you don’t have to check up on its progress every chance you get. It also means that you don’t have to worry about the lodging time, postage costs calculation, etc., because PostGrid takes care of it.
Conclusion
There is no better choice than Australia Post Express Post to send time-sensitive or urgent documents. Businesses often depend on Express Post for the super fast delivery of their mailers. However, business calculation often gets disrupted when it comes to personalising and printing envelopes and parcels.
Thankfully, there are advanced direct mail solutions like PostGrid that can help businesses optimise their direct mail operations. You get a lighting-fast direct mail process with automated personalisation, printing, and delivery.
Furthermore, PostGrid prints delivery addresses in a standardised format. As a result, Australia Post can sort and deliver the mailer with zero delays. But most importantly, it allows you to sit back and relax. At the same time, the system automatically sends Aus Post Express Post with zero delays.
FAQs
Is it Possible to Use a Priority Label on an Express Post Envelope?
We don’t recommend using a Priority Label on an Express Post item since they are already delivered on the next business day anyway.
What Does it Mean When the Tracking Status Shows ‘Contact Sender’?
This status means that your mail item has been returned to the sender. There could be one of the following reasons behind this:
- The shipping details were incorrect or incomplete.
- The postal workers weren’t able to deliver the item. They even left a collection notification, but no one has picked up the mail in 10 business days.
You should consider contacting the sender to organize redelivery.
Can I Use My Own Packaging to Send Items Using Express Mail International?
Yes, Australia Post allows you to use your packaging and lodge over the counter or online with a free MyPost Business account.
Ready to Get Started?
Start transforming and automating your offline communications with PostGrid

